Privacy Policy

At Bourgeois’ Pools, we take your privacy seriously. We are committed to protecting your personal information and making sure you understand how we collect, use, and safeguard your data. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data. By using our website or services, you agree to the terms of this policy.

2. Information We Collect

To provide top-quality pool services, we collect certain information from our customers. This may include:

  • Personal Details: Name, phone number, email address, and home or business address.

  • Service Information: Details about your pool, the type of service requested, and any relevant repair history.

  • Payment Information: Billing details when processing payments (we do not store credit card numbers).

  • Website Usage Data: We may collect information on how you interact with our website through cookies and analytics tools.

3. How We Use Your Information

We use the information we collect to improve our services and provide the best experience possible. This includes:

  • Scheduling Services: To set up and manage pool maintenance, repairs, and installations.

  • Customer Support: To answer questions, troubleshoot issues, and provide updates about your service.

  • Marketing & Promotions: To send special offers, newsletters, or service reminders (you can opt out anytime).

  • Website Improvement: To analyze website traffic and improve functionality based on user behavior.

  • Legal & Security Reasons: To comply with laws, prevent fraud, and ensure the security of our website and services.

4. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share data in the following cases:

  • With Service Providers: We may share information with third-party partners who help us process payments, manage appointments, or run marketing campaigns.

  • Legal Obligations: If required by law, we may disclose information to comply with legal requests or protect our company’s rights.

  • Business Transfers: If our company merges, sells, or transfers ownership, your data may be included in the transfer.

5. How We Protect Your Information

We take security seriously and use industry-standard measures to protect your data. This includes:

  • Secure servers and encryption to protect sensitive information.

  • Limited access to personal data, only allowing authorized personnel to handle it.

  • Regular security checks to prevent unauthorized access or data breaches.

6. Your Rights & Choices

You have the right to control your personal data. This includes:

  • Access & Updates: You can request a copy of the information we have about you and update any incorrect details.

  • Opt-Out of Marketing: You can unsubscribe from promotional emails at any time.

  • Data Deletion: You can request that we delete your personal information unless we are legally required to keep it.

7. Cookies & Tracking Technologies

Like most websites, we use cookies to improve user experience and track website performance.

  • What Cookies Do: Cookies help us analyze website traffic, personalize content, and remember user preferences.

  • Managing Cookies: You can disable cookies through your browser settings, but this may affect website functionality.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn that we have accidentally gathered data from a child, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify customers if the changes are significant. Please check back periodically to stay informed.

10. Contact Us

If you have any questions about this Privacy Policy or need to update your information, you can reach us at: